The Strategic TNA & Competency Mapping Master Class is an advanced professional programme for HR, L&D and business professionals. It prepares them to diagnose capability needs with the same rigour, evidence and business focus expected of an internal or external consultant.
Many organisations still run training needs assessment as a yearly exercise in collecting course requests. The outcome is predictable: training budgets go on programmes that do not change performance, capability gaps stay hidden until they hurt results, and leadership stops trusting L&D recommendations. This master class replaces that approach with a structured, strategy-led discipline. The starting point is the business, the diagnostic tool is the competency map, and every training investment is justified by evidence.
The programme is built around the MAPS Capability Framework: Mandate (anchor TNA in strategy, KPIs and workforce capability), Architect (build, apply and measure the competency map), Probe (diagnose needs at organisational, job/task and individual levels) and Steer (analyse, prioritise and present recommendations to leadership).
Over twelve modules, participants move from the foundations of strategic TNA to designing competency frameworks, profiling roles, measuring proficiency and visualising capability gaps. They then apply the competency map to diagnose needs at every level, use quantitative prioritisation techniques, and build executive-ready reports.
The programme is practical throughout. Participants work with real diagnostic instruments, skill matrices, capability heat maps, weighted scoring models and report templates, drawing on examples from manufacturing, banking, healthcare, retail, telecoms, the public sector and the development sector. They leave able to answer the question leadership actually cares about: which capability gaps are holding back performance, and what is the smartest investment to close them?







