Certified Emotional Intelligence Expert [CEIEx]- Self Paced

The Certified Emotional Intelligence Expert (CEIEx) program is designed to equip professionals with the knowledge and skills needed to understand, apply, and enhance emotional intelligence (EQ) at both personal and professional levels. Emotional intelligence is a critical factor in personal and professional success, influencing communication, leadership, decision-making, and conflict resolution.
This program explores the core principles of emotional intelligence, including self-awareness, self-regulation, social awareness, and relationship management. Participants will learn how to develop emotional intelligence competencies, apply EQ frameworks at work and in personal life, and overcome challenges in emotional regulation.
Through a combination of theoretical insights, real-world case studies, and practical exercises, participants will develop the ability to build stronger relationships, improve decision-making, and create a more emotionally balanced work environment. Upon completion, participants will have the skills and confidence to apply emotional intelligence to drive personal growth and enhance workplace effectiveness.

By the end of this program, participants will be able to:
- Understand the Fundamentals of Emotional Intelligence – Develop a deep understanding of the principles of emotional intelligence (EQ).
- Identify Key Emotional Intelligence Competencies – Learn how to develop self-awareness, self-regulation, social awareness, and relationship management.
- Enhance Self-Awareness and Emotional Regulation – Develop the ability to understand and manage personal emotions effectively.
- Apply Emotional Intelligence in the Workplace – Learn how to use emotional intelligence to improve communication, teamwork, and decision-making.
- Improve Conflict Resolution and Negotiation Skills – Develop strategies to manage conflicts using emotional intelligence.
- Enhance Leadership and Influence – Learn how to lead and inspire others by applying emotional intelligence.
- Build Stronger Relationships – Develop methods to improve interpersonal relationships and collaboration.
- Increase Empathy and Social Awareness – Learn how to understand and respond to the emotions of others.
- Manage Stress and Emotional Pressure – Develop techniques to stay calm and focused under pressure.
- Create an Emotionally Intelligent Work Culture – Learn how to foster a culture of emotional awareness and mutual support.

M-1: Concept of Emotion-Emotional Intelligence

M-2: EQ Competency Framework

M-3: Application-Outcome of EQ at Personal Level

M-4: Application-Outcome of EQ at Work level

M-5: Challenges to apply EQ at workplace-its remedy

5 Practical Focus Module
Post Completion:
- Electronic Certificate
- Digital Badge via Credly.com
- Printed Certificate Available
- Printed Transcript Available

- Self-Awareness
  - Ability to understand and recognize personal emotions and their impact.
- Self-Regulation
  - Skill in managing emotional reactions and maintaining emotional balance.
- Social Awareness
  - Competence in understanding the emotions of others and responding appropriately.
- Relationship Management
  - Ability to build strong, trusting relationships based on emotional understanding.
- Conflict Resolution
  - Skill in resolving conflicts and improving team collaboration using EQ.
- Empathy and Influence
  - Proficiency in understanding others’ perspectives and motivating them.
- Stress Management
  - Ability to handle stress and maintain composure in high-pressure situations.
- Leadership Through Emotional Intelligence
  - Expertise in using emotional intelligence to lead and inspire teams.

Upon completing the program, participants will be able to:

Identify personal emotional triggers and regulate emotional responses effectively.
Improve communication and collaboration using emotional intelligence.
Apply EQ techniques to resolve conflicts and handle difficult situations.
Develop greater self-awareness and empathy in interpersonal interactions.
Lead and motivate teams by applying emotional intelligence.
Build trust and strengthen team cohesion through emotional awareness.
Handle stress and pressure without compromising performance.
Improve decision-making by integrating emotional awareness into the process.
Enhance emotional intelligence skills to improve leadership effectiveness.
Develop a culture of emotional balance and understanding within the organization.

Features:

Features:
Duration: 4 Months
Modules: 05
Short Video Materials: Yes
Mode of Learning: Self-Paced

Assignment:

Total Assignments: 05
01 Pre-Course Assignment (Learning Purpose)
03 In-Course Assignment
- Total Marks: 100
- Pass Mark: 70%
01 Capstone Projects
- Total Marks: 300
- Pass Mark: 70%

Name: James Mwangi
Designation: Leadership Coach
Country: Kenya
"The course gave me the tools to improve my self-awareness and influence my team positively through emotional intelligence."

Name: Abigail Mensah
Designation: HR Manager
Country: Ghana
"Learning how to apply emotional intelligence in conflict resolution helped me build better relationships with my team."

Name: David Banda
Designation: Business Consultant
Country: South Africa
"The course helped me understand how to manage stress and maintain focus during high-pressure situations."

Name: Sarah Okeke
Designation: Team Leader
Country: Nigeria
"The focus on relationship management and empathy gave me the skills to lead my team more effectively."

Name: Joseph Kamau
Designation: Operations Manager
Country: Tanzania
"The EQ competency framework and real-world exercises made it easier for me to apply emotional intelligence in my day-to-day leadership role."

Exam Guideline

Exam Method:
Number of Exams: 01

Method: MCQ Based exam
Number of Questions: 50 MCQ Questions
Exam Duration: 60 Minutes
Total Marks: 100
Pass Mark: 70%

Our Offices

UK Registered Office

Uk Registered Office

Office 2677A, 182-184 High Street North, East Ham, London E6 2JA. UK

+02034320868

info@worldacademy.uk

UK Operational Office

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Bangladesh Contact Office

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Malaysia Contact Office

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Ghana (Accra) Contact Office

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Ghana (Eastern Region) Contact Office

House# AR 295, Abease, Sakora Park, Kade, Ghana

east.ghana@worldacademyuk.com

Tanzania Contact Office

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Uganda Contact Office

Tech Buzz Hub, Plot 668, Kayondo Road, P.O. Box 18, Ntinda, Kampala, Uganda

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Nigeria Contact Office

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Kenya Contact office

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kenya@worldacademyuk.com

Philippines Contact office

10F IBP (Integrated Bar of the Philippines) Tower, Jade Road, Ortigas Center,Pasig City, Philippines

philippines@worldacademyuk.com

Certified Emotional Intelligence Expert [CEIEx]- Self Paced