The Strategic TNA & Competency Mapping Master Class is an advanced training program for HR, L&D, and business professionals. It shifts the traditional annual training needs assessment to a strategic, evidence-based approach using the MAPS Capability Framework: Mandate, Architect, Probe, and Steer.
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The Strategic TNA & Competency Mapping Master Class is an advanced professional programme for HR, L&D and business professionals. It prepares them to diagnose capability needs with the same rigour, evidence and business focus expected of an internal or external consultant.
Many organisations still run training needs assessment as a yearly exercise in collecting course requests. The outcome is predictable: training budgets go on programmes that do not change performance, capability gaps stay hidden until they hurt results, and leadership stops trusting L&D recommendations. This master class replaces that approach with a structured, strategy-led discipline. The starting point is the business, the diagnostic tool is the competency map, and every training investment is justified by evidence.
The programme is built around the MAPS Capability Framework: Mandate (anchor TNA in strategy, KPIs and workforce capability), Architect (build, apply and measure the competency map), Probe (diagnose needs at organisational, job/task and individual levels) and Steer (analyse, prioritise and present recommendations to leadership).
Over twelve modules, participants move from the foundations of strategic TNA to designing competency frameworks, profiling roles, measuring proficiency and visualising capability gaps. They then apply the competency map to diagnose needs at every level, use quantitative prioritisation techniques, and build executive-ready reports.
The programme is practical throughout. Participants work with real diagnostic instruments, skill matrices, capability heat maps, weighted scoring models and report templates, drawing on examples from manufacturing, banking, healthcare, retail, telecoms, the public sector and the development sector. They leave able to answer the question leadership actually cares about: which capability gaps are holding back performance, and what is the smartest investment to close them?
Modules
M-1: Foundations of Strategic Training Needs Assessment (TNA)
M-2: Linking TNA to Business Strategy, KPIs & Workforce Capability
M-3: Competency Framework Architecture
M-4: Role Profiling & Competency Mapping: Job, Task & Role-Family Analysis
M-5: Competency Assessment Methods & Proficiency Measurement
M-6: Competency Gap Analysis, Skill Matrices & Capability Heat Mapping
M-7: Organisational-Level TNA: Capability Audit & Macro Analysis
M-8: Job & Task-Level TNA: Critical Task Analysis & Role Requirements
M-9: Individual-Level TNA: Performance Data, IDPs & Career Development Linkage
M-10: Data Collection & Data Analysis Tools & Methodologies
M-11: Quantitative Analytics, Skill Gap Indexing & Training Prioritisation
M-12: Designing TNA Reports & Executive Presentation

This program is offered by the World Academy for Research & Development.

“The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.” [www.learn.hrci.org]

“World Academy is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.” [www.shrm.org]
Features:
Strategic Needs Diagnosis: Ability to treat TNA as a business diagnostic:
Framing the business problem, separating symptoms from root causes, and telling training needs apart from non-training performance issues.
Strategy-to-Capability Translation:
Capability to interpret business strategy, KPIs and workforce plans and translate them into clearly defined, measurable capability requirements and learning priorities.
Competency Framework Design:
Ability to design competency architectures, including clusters, competency dictionaries, behavioural indicators and proficiency scales, and to validate them with stakeholders.
Role Profiling & Competency Mapping:
Capability to analyse jobs, tasks and role families and map the required competencies and proficiency levels to each role.
Competency Assessment & Proficiency Measurement:
Skill in selecting, designing and applying valid, reliable and bias-aware methods to measure current proficiency against required levels.
Capability Gap Analytics & Visualizations:
Ability to build skill matrices, calculate gap indices and turn competency data into capability heat maps that show where gaps are concentrated and how critical they are.
Organizational Capability Auditing:
Competence in running macro-level capability audits that reflect strategy, structure, culture, digital readiness, change initiatives and succession risk.
Job & Task-Level Needs Analysis:
Ability to identify critical tasks, performance standards and role requirements, and to diagnose where task performance falls short because of capability gaps.
Individual Development Diagnostics:
Skill in interpreting appraisal data, 360° feedback and behavioural evidence to set individual development priorities and produce IDPs linked to career and succession plans.
TNA Research & Data Methodology:
Ability to design and deploy surveys, interviews, focus groups and observation instruments, and to analyse qualitative and quantitative data with attention to reliability and validity.
Quantitative Prioritisation & Investment Logic:
Capability to rank training needs using weighted scoring, risk, urgency, cost-benefit and ROI models so that resources go where they have the greatest impact.
Executive Reporting & Strategic Influence:
Skill in producing consultant- grade TNA reports and dashboards, telling a compelling evidence story, handling executive objections, and securing commitment to a phased learning roadmap.
| Enrollment Closes | 07/Oct/2026 |
| Live Chat | Enabled |
| Regular Fee | £ 150.00 |
| Special Fee | £ 125.00 |
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